What some of our customers have to say...
Thank you to the Malmar team for following up my delivery to get it here to me on time.
received my order yesterday and as always i was thrilled with my purchases. thank you malmar!
You guy's are simply the best. Nothing is too much of a trouble and always reply to customers email so quickly too. So Thank you all so very much and have a awesome week. Kind Regards alka
you have an excellent website, ordering is easy and your staff are always helpful and friendly, just love Malmar for the ease in ordering. Many thanks, Bridgit
You guy's are just awesome Thanks n Regards
Dear Manager ,
I want you to know that I am very pleased with the quality of service and urgency shown by the team with my last order .
I did a web order on 3rd of sep and needed the products to be delivered before Friday (9th Sep) and I couldn’t thanks enough ,everyone involved in the process to make it happen .
I specially thank the girl at the reception for pushing the order through and making my spring festival successful.
I sincerely appreciate your teams responsiveness and the way you conduct business.
I have recommended your company to others because of our satisfaction with your service.
I look forward to doing business with you for years to come.
Great products, easy to follow ordering, prompt service. Thank you
Just received my first order from Malmar and wanted to congratulate your team on a great experience. New to the challenges of retailing and am appreciative of all positive experiences. From the user friendly website, to the prompt delivery, competitive prices and varied product selection. Very happy with the quality of the products and have sold several items as we were stocking the shelves. Very positive feedback from our customers!
Please send my thanks to you and the warehouse for the excellent service and prioritising my order !! It arrived yesterday!! Albeit the workload you were under!!
We would like to thank you for your promt service. Also a big thankyou to the staff on the phone for being so friendly and helpful. This is why I put another order straight back in. You are probably the quickest to deal with and we thankyou so much.
love everything :) my customers are screaming for tea pots to match the lovely animal mugs
I love how easy it is to order. I love to know whats coming (ie. due dd/mm/yyyy). I love to know the stock numbers. I love the "top 25% of section" - A great guide to help with ordering. I love the easy "damages" on delivery procedures. I love that I can phone you. I love the range and how I can choose what to display online- just perfect. I love the uniqueness about your products. I love being able to touch and feel your products at the gift fairs. I hate not knowing what has been deleted from your store (ie DRATABST), either I couldn't find it or it is no longer for sale. From A very happy customer
Jannete @ Ulladulla, 17/11/2014
I am not a online shopper but i loved your website and found it very easy to order what i wanted.Looking forward to seeing more of your products in Brisbane up coming exhibition.One more thing I have contacted your staff on number of times for different things they all seems to be very friendly helpful and polite.
First time user...fantastic site. Easy to use.
Diane Walker, 26th Sept 2014
Keep up the good work with your website, would have to be the best one that I use, a lot of other companies need to take a leaf out of your book. Thanks for making ordering so easy.
Ann, 4th July 2014
Love the new web web site store, your products enhance my hand made products.
Belinda, Smashing Glass Leadlight, 3rd Dec 2013
I have always found Malmar very easy to deal with. Your website is easy to navigate and very informative so I know when things are out of stock and when they might be back in. A dollars subtotal for individual items in the shopping cart might be good but that's all I can think of. Thankyou for your ever expanding and changing range.
Altra Nursery, 7th October 2013
I went to the Brisbane Reed Gift Fair and this stall was the best all round store which best suited our needs. The sales advisor who helped me place my first order said I wouldn't need to order anywhere else and he was right .... So thank you for the great gifts you supply.
Gordon Smith, 6/8/13
Your website is very easy to navigate and order from. One of the best.
Elizabeth Devlin, Just Cats & Bears, 13/8/12
It is very easy to order from and to check items in the cart prior to confirming.
I would like to see the big ear gargoyles come back with the welcome sign that I bought last year. I have one as my shop mascot and I get asked every day if he is for sale - I could sell 10 a week I think. Please consider re-stocking the item.
Di Woodstock, Magicality, 04/04/2012
I visited the stand at the Reed gift fair. I was impressed and would like to see more of your range.
Jackie Harley, Gifts You Pick, 07/02/2012
Wow how wonderful are you guys. Thank you for getting back to me so promptly it is really hard to get good service like that these days. I look forward to dealing with your company. You have 5 stars from me already.
Thanks for everything, you guys have been awesome! Have a fantastic Christmas! :-)
Loot, Morayfield, 14/12/11
We love ordering from your website... Only problem is there is too much to choose from :)
Nicola Abraham, Sweet Ser'n'dipity, 10/12/2011
I sent an order over the net on Monday 7th, and I received my order on Thursday. How very impressive. How easy, simple the process was. Thank you and have a merry Christmas.
Nicky Abraham, 09/12/2011
Love it all. Easy to order, easy to price from your invoicing. The fact that the coding on the invoice and products is in alphabetical order makes pricing a breeze. Its a pity a few more wholesalers don't adopt the same. Malmar...a pleasure
Shoppers Delight, 21/10/11
We wish to congratulate Malmar on the excellence of their delivery system - they are the standout best in terms of providing goods in a logical coherent order which adds considerable cost efficiency to the retailer. Also Malmar has the highest standard of wrapping goods and labelling them with clear identities - unlike most other suppliers. These practical benefits are evident differentiations and are much appreciated. It is a pleasure doing business with Malmar.
Ordering is easy, always fast delivery from Malmar too :) I would like to see some more styles of the little resin fairies.
Terri Coker, Little Green Fairies, 05/11/2011
Can you please tell whoever is in charge that I would like to congratulate Malmar for their lovely, helpful & wonderful staff. I rang last week & was put onto Vanessa, she was fantastic & so helpful, then I was talking to Pam & also yourself via e-mail, you are to be congratulated, as there are many companies who not as considerate to their customers, congratulations once again.
Dianne Davis, 24/10/2011
I visited your store at Ashmore yesterday to purchase some items for our Christmas Stall. I was very impressed with the stock available but more impressed with the friendliness and professionalism of the staff I dealt with. When you receive excellent customer service these days it is quite rare. So thank you for making my first experience with Malmar an enjoyable one! Will definitely return.
Elaine Cameron, P&F, Calvary Christian College, 06/10/11
Wow we luv your website. Hope we can have a long business relationship. We have a captive audience out here so pls look at all freight options. It was so great to meet you at the trade fair.
Susan, Red Ginger Gallery, 6/10/2011
I would like to see more men's giftware and more children's toys, otherwise your website is fantastic and your packing and delivery outstanding. I would recommend you any time.
Helma, Wowan Roadhouse, 10/09/2011
Even though I have a reasonably old dial up computer, all your lovely stock came up fast and the ordering is v.simple too (my first time ordering on line). Looking forward to selling your range.
Craft Creations, 9/9/2011
Love your website. One of the best. Very easy to use and best I have used for ordering - quite a few companies could benefit from having a look at how you do it! Very user friendly!!!
Marie Raines, Woodys Variety Store, 02/09/11
Many thanks for your quick service and super quick delivery. I received the goods today, and am very pleased with my purchases. I look forward to us having a long and happy business relationship.
Maggie McGowan, 01/09/11